Privacy Policy

1. Introduction

Welcome to the Privacy Policy of Icebreaker Agency (Icebreaker Web Design LLC), a company specializing in websites, local SEO, Google Ads, and marketing automation for local service businesses. Our team is committed to providing exceptional services and forging lasting relationships with our clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, or engage with us.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect various types of information, including but not limited to:

• Personal Information: Your name, email address, phone number, and other contact details you provide to us.
• Business Information: Information related to your business, including its name, website URL, industry, and specific requirements.
• Log Data: Information about your use of our website, such as your IP address, browser type, and pages visited.
• Cookies: We use cookies and similar tracking technologies to enhance your user experience. You can manage your preferences by adjusting your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services to you.
• To communicate with you, including responding to your inquiries and requests.
• To improve our website and services, tailoring them to your needs.
• To analyze user behavior and trends, helping us understand how our services are used.
• To comply with legal obligations and protect our rights.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With our trusted partners, subcontractors, and service providers who assist us in delivering our services.
• To comply with legal obligations, such as responding to lawful requests and court orders.
• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Text Messages (SMS)

If you give us your mobile number and agree to receive text messages, Icebreaker Web Design LLC will text you about your request, such as your audit, scheduling a call, and follow-up on your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not sell, rent or share your mobile number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Mobile information is only shared with service providers that help us deliver messages (for example, our phone and texting provider), and only for that purpose. See our SMS Terms.

6. Security

We are committed to ensuring the security of your information. We implement reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Your Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us. To exercise these rights or for any privacy-related inquiries, please contact us at roman@icebreaker.agency.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or by other means.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at roman@icebreaker.agency or call +1 210-399-6077.