We were very pleased and impressed with the level of communication they got. Icebreaker designed and developed a transport company website. They implemented tools like shipping calculators, contact forms, and quote forms.
You will get Google review automation — follow-up workflows and missed-call text-back for local businesses
Project details
We build up to three follow-up workflows in your CRM, add Google review request automations, and optionally missed-call text-back — each tier adds scope without open-ended custom dev. Templates are approved before anything goes live.
What's included
| Essentials $1,000 | + Reviews $1,400 | + Missed-call text-back $1,800 | |
|---|---|---|---|
| Follow-up workflows (up to 3) | |||
| Google review automation | |||
| Missed-call text-back | |||
| CRM logging on missed calls | |||
| Training / SOP | Handoff doc | Handoff doc | 45 min + SOP |
Often ordered with
Frequently asked questions
After a completed job or appointment, an automated workflow sends a review request by SMS or email with a direct link to your Google Business Profile — timed and worded to comply with platform rules. You approve templates before anything goes live.
Google review automation focuses on asking happy customers at the right moment. Full reputation management adds monitoring, response templates, and broader review site coverage. This package starts with automated review requests plus follow-up workflows.
Most local service clients start with: (1) new lead instant text, (2) no response in 24 hours, (3) quote sent reminder. We confirm during intake.
Yes — platform and SMS costs are yours. We build within your plan limits and tell you if an upgrade is likely.
No — it makes asking consistent after job complete. We can add an internal alert for negative feedback on the + Reviews tier.
What our clients say:
Dmitry and the team met each milestone and worked extremely hard to deliver within tight deadlines.
We didn’t have to waver much; if they said they’d do something, they did it. Icebreaker designed and developed the WordPress website for an interior design firm. They implemented a payment method using WooCommerce and used Google, GoDaddy, and Cloudways for other features.
Icebreaker's can-do attitude has paired with our laid-back style has worked tremendously well. The team has designed and developed a website for a digital marketing agency. Thanks to their engagement, the client is able to expand their business successfully.
They did a fantastic job. Icebreaker redesigned the website of a digital marketing agency. The team made the site more mobile-friendly, improved its spacing, and resolved existing bugs. The client was satisfied with the new design of their site.
They did a great job.
Dmitrii did a remarkable job, going the extra mile to provide a top-quality delivery.
Dmitrii and his team have accomplished an outstanding task by developing a tailor-made plugin to seamlessly integrate with WordPress and WooCommerce. I had a specific vision in mind, complete with screenshots illustrating my requirements, and the team delivered precisely what I desired.
Satisfaction Guarantee
We stand behind our work with a 100% satisfaction guarantee. If you're not completely satisfied with the final deliverable, we'll give you your money back.